Thank you for shopping at Studio Desart. We aim to process and deliver your order as quickly and reliably as possible, whether you’re purchasing from across the street or across the world. Please review our shipping terms below.
1. Processing Time
Our products are either in stock or in active production at the time of your order.
Products such as the Desart x Falcam Dual Camera Strap and the Desart Photo Booth may require short lead times, especially if customization is requested.
Orders that include custom elements (e.g. laser-engraved logos or branding) may experience a production delay of 1–5 additional business days.
We always strive to keep you updated and will notify you if any significant delays occur.
2. Shipping Time Estimates
Once your product is ready for dispatch, the standard shipping timeframe is 3–14 business days, depending on your location and the shipping method chosen at checkout.
Please note:
Deliveries to remote or less accessible areas may take longer – up to 21+ business days in some cases.
International orders may be subject to customs processing times, which we cannot influence.
We ship worldwide and do our best to find the most reliable and efficient delivery solution for your region.
3. Shipping Costs
Shipping costs are calculated at checkout based on destination, package size, and weight. International orders may be subject to additional customs duties or import taxes, which are the responsibility of the customer.
4. Tracking Your Order
Once your order is shipped, you will receive an email with your tracking number and link to monitor your shipment in real-time. We encourage you to check the tracking updates regularly.
If you have any concerns or haven’t received your tracking number within a reasonable time, feel free to contact us.
5. Delivery Address
Please ensure that your shipping address is correct and complete. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.
6. Questions or Concerns?
Our team is here to help. If you have questions about your shipment, need to update your address, or would like to inquire about delivery times for your country, contact us at:
📩 eshop@studiodesart.com
Thank you for choosing Studio Desart. We’re proud to ship globally and serve photographers, videographers, and creatives around the world with care, transparency, and dedication.